Got Questions?
We’ve Got Answers.

1. The Consultation — Discussion of your needs and the application process
2. The Tour — Exploring potential homes
3. The Application — Complete online at rfpcrental.managebuilding.com
4. Submit Documents — Provide all necessary documentation
5. Payments & Leasing — Finalize lease terms and payments
6. Move-In Day — Welcome to your new home!

Complete the application online at rfpcrental.managebuilding.com/Resident/rental-application/ or click Apply Now at the top of this page.

1. Government-issued ID for all residents over 18
2. Social Security verification
3. Employment/Income proof — 3 recent pay stubs, W-2/tax return, 1099, or Award Letter
4. Most recent bank statement
5. Credit check (soft pull from TransUnion — does not affect your score)
6. Background check
7. Rental reference form

• Leaseholders — Adults who are legally responsible for the lease
• Occupants — All residents, including adult occupants; all adults require background checks

• Gross monthly income of 3× the monthly rent
• Minimum 6 weeks at current job, or provide 3 recent pay stubs
• Combined income from all leaseholders is accepted

Example: For a $750/mo unit, household gross income must be at least $2,250/mo.

We offer two alternatives:

Option 1 — Co-Signer:

• Minimum 640 credit score
• 4× monthly rent income requirement
• Must not be a resident of the property

Option 2 — 6-Month Prepayment:

• Full payment of 6 months’ rent in advance
• Standard application and background check still required
• Must provide proof of funds

Short answer: everything. We take a comprehensive look at your full financial picture. That said, the minimum average credit score to get through the door is 580. Below that, or if any of the following appear on your report, the application will be automatically declined:

• Utility collections
• Unpaid rent collections
• Charged-off bank accounts
• Evictions
• Recent foreclosures (less than 7 years)
• Bankruptcy
• Repossessions

No — it’s a soft pull through TransUnion. Your credit score is not affected.

• Security deposit (amount varies by unit)
• Prorated 1st month’s rent
• Administrative fee (one-time, non-refundable)
• Applicable pet fees (if bringing a pet)
• $50 application fee per adult (non-refundable)

Note: Move-ins on or after the 20th of the month require prorated rent for the current month plus the full following month’s rent at move-in.

A one-time, non-refundable fee covering lease processing, home preparation, maintenance call center services, move-in support, and office support. Once paid, the administrative fee is non-refundable for any reason.

The security deposit is a sum of money held in escrow to cover potential damages, unpaid rent, or other fees as per the lease contract. All deposits are held in escrow, ensuring they are managed according to legal and financial regulations.

The security deposit primarily covers damages to the dwelling. It may also be applied to any outstanding balances such as unpaid rent, other charges, or other lease violations as outlined in the lease agreement.

Refunds are issued within 45 to 60 days after moving out, provided:

• All obligations of the lease agreement have been met
• A 30-day written move-out notice was submitted
• A valid forwarding address has been provided

Without a forwarding address, any remaining funds will be absorbed 60 days after your move-out date.

• Submit a 30-day written notice of move-out — this is required no matter the circumstances and can be sent via email or through the Resident Portal
• Return the property in the same or better condition (minus ordinary wear and tear)
• Remove all furniture, trash, and personal belongings
• Clean appliances, carpets, and the entire unit
• Provide a forwarding address for your deposit refund

Within 48 hours of reservation: You may cancel and will forfeit only the administrative fee. The security deposit will be returned.

After 48 hours: All payments made are non-refundable. Once you secure a unit, it is removed from the market and held exclusively for you — at that point no refund can be issued.

Email admin@rfpcrental.com with your name, former unit address, and a description of the disputed charge. Our team will review and respond promptly.

Yes, with additional fees. Our minimum lease term is 3 months, with options up to 2 years available. Contact us for current pricing.

To add a tenant: The new tenant must complete a new application with applicable fees.

To remove a tenant: Mutual agreement is required, fees apply, and remaining residents must independently qualify.

Submit a 30-day written notice, then pay the lease break fee plus any applicable cleaning and damage charges.

Yes — a minimum 30-day written notice is required. This can be submitted via email or through the online Resident Center portal.

• ✉ Mail check or money order to: 1703 Jefferson St, Bluefield WV 24701
• 💻 Online via the Resident Portal (ACH or credit card)
• ❌ Cash, CashApp, Venmo, PayPal, and Zelle are not accepted

Yes — proof of renter’s insurance coverage is required at move-in (effective 10-16-2022). This applies to all residents, including those with pets or Emotional Support Animals.

• 📞 Call 1-833-325-2533, press Ext. 1 for the maintenance center
• 💻 Submit a request through the Resident Portal

No — we are currently unable to accept housing assistance programs including HUD and Section 8.

Pets are welcome at most RFPC properties! See the complete policy at pet-policy.html or ask Opie, our Pet Specialist on the home page. Key highlights: $299 one-time fee + $35/mo per pet, 2 pet maximum, 40 lb combined weight limit.